AssociateMB-280
Dynamics 365 Customer Experience Analyst Associate
retired.Retired by Microsoft on Jul 31, 2026. It can no longer be scheduled.Replaced by AB-210: Dynamics 365 Sales AI Consultant Associate
Validate expertise using Dynamics 365 and Power Platform to analyze customer journeys and improve customer experience. Retiring July 31, 2026.
Study Hours
40h
Prep Time
~3 months
Avg. Pass Rate
72%
Topics Covered
Customer Insights
Dynamics 365
Power Platform
Customer Journeys
Analytics